24/7 Support Service & Service Level Agreements

Experience. Peace of Mind.

enCompass Solutions Group has dedicated technical staff on-call day and night, 365 days per year to keep your facility operational. Realize real-time support with a Service Level Agreement from enCompass Solutions Group.


Trust us to be there when your internal support teams cannot be.

Service Level Agreements (SLAs) can include:

• Dedicated 24/7/365 live technical support, remote & on-site
• Real-time site monitoring 
• Customized reporting, both on-demand & scheduled
• Emergency control replacement
• Emergency industrial drive service, support or replacement
• Comprehensive application and engineering support
• Factory-certified dynamic performance testing 
• On-site and in-house training programs